Privacy Policy
Buildero.uk understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
| “Account” | means an account required to access and use certain areas and features of Our Site; |
| “Cookie” | means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. |
| “Cookie Law” | means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
- Information About Us
Our Site buildero.uk is owned and operated by Nathar Ltd, registered in England under company number: 07802956
Registered address: 8 Mars Drive, Wellingborough, NN8 1RJ
VAT number: 124925711
For all our services, the data controller responsible for privacy of your data is: Nathar Ltd.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
- What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
- What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all the personal data set out in the table below, using the methods also set out in the table. Please also see Part 13 for more information about our use of Cookies and similar technologies and our Cookie Policy. We do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children, data relating to criminal convictions and offences. We also confirm that we do not use analytics or similar tracking technologies on Our Site.
| Data Collected | How We Collect the Data |
| Identity Information including name, title, date of birth, gender | Provided directly by you through forms or account registration. |
| Contact information including: address, email address, telephone number | Given by you via website forms, emails, or calls. |
| Business information: including business name, job title, profession | Provided by you during business contact or registration. |
| Payment information: including card details, bank account numbers | Collected securely through our payment providers. |
| Profile information: including preferences, interests, login details, purchase history, | Collected when you create an account or use our services. |
| Technical information: including IP address, browser type and version, operating system | Collected automatically through our website and cookies. |
| Data from third parties including technical information, contact information, profile information | Received from payment and delivery partners only. |
- How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we use your personal data, and our lawful bases for doing so:
| What We Do | What Data We Use | Our Lawful Basis |
| Registering you on Our Site. | Identity and contact information. | Performance of contract with you. |
| Providing and managing your Account. | Identity, contact, profile information. | Performance of contract. |
| Providing and managing your access to Our Site. | Identity, contact and technical information. | Performance of contract; Legitimate interests to ensure secure access. |
| Personalising and tailoring your experience on Our Site. | Profile and preference information. | Legitimate interests – to improve user experience. |
| Administering Our Site. | Technical information. | Legitimate interests – to maintain website functionality and security. |
| Administering our business. | Identity, contact and business information. | Legitimate interests to operate and manage our business. |
| Supplying our products | Identity, contract and transaction information. | Performance of a contract with you – to deliver product. |
| Managing payments for our products | Identity, contact and financial information. | Performance of contract, Legitimate interests. |
With your permission or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone with information, news, and offers on our products. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
- How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. For purposes such as tax and accounting we will keep a record of all orders placed wits us for the legally required duration of seven years. At the end of the period, your data will be deleted or anonymized.
- How and Where Do You Store or Transfer My Personal Data?
We will store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
We may store or share some of your personal data with ours providers within the European Economic Area (DPA agreement in place). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
We may store or share some of your personal data with our providers in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your persona data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.
The security of your personal data is essential to us, and to protect your data, take a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality.
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and the Information Commissioner’s Office where we are legally required to do so;
- Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:
a) Delivery and courier companies, to deliver your purchases,
b) Payment processors and banks, to process payments and refunds,
c) IT and system administration service providers, to support our website and internal systems,
d) Professional advisers, such us accountants or legal consultants, where necessary for our business operations.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
We will respond to your subject access request one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
- How Do You Use Cookies?
Please check our Cookies Policy page here
- How Do I Contact You?
To contact about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: office@buildero.uk
Postal Address: 8 Mars Drive, Wellingborough, NN8 1RJ
- Changes to this Privacy Policy
We may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice.
This Privacy Policy was last updated on 15.10.2025.